Last updated: 01/20/2025
This Privacy Policy describes how Freedom Payments University (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website, use our services, interact with our official social media pages, or communicate with us via email, phone, or text message (SMS/MMS). It also explains your privacy rights and how the law protects you.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Personal Information / Personal Data means any information that identifies, relates to, describes, or could reasonably be linked to an identified or identifiable individual.
Usage Data means data collected automatically, either generated by the use of the website or from the website infrastructure itself (such as IP address, browser type, pages visited, and time spent).
Service Providers means third-party companies or individuals who process data on our behalf to help operate our business and services.
You means the individual or legal entity accessing or using our services.
2. Information We Collect
We may collect information from you directly, automatically, and from permitted third-party sources.
a. Personal Information You Provide
- Name
- Email address
- Phone number (including mobile number)
- Mailing address
- Account or inquiry-related information
- Any information you voluntarily submit through forms, emails, or communications
b. Usage and Technical Information
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Pages visited and time spent
- Referring URLs
c. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to improve functionality, analyze usage, remember preferences, and enhance user experience. Cookies may be session-based or persistent.
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
3. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13 (or a higher age if required by applicable law). If we learn that we have collected personal data from a child without verified parental consent, we will take reasonable steps to delete that information.
4. How We Use Your Information
We may use your information for the following purposes:
To provide, operate, and maintain our services
To respond to inquiries and provide customer support
To manage accounts and business relationships
To send administrative, transactional, or service-related communications
To send marketing or promotional messages only with your consent
To deliver SMS/text messages related to your account, services, or opt-in communications
To improve our website, services, and user experience
To comply with legal obligations and enforce our agreements
To prevent fraud, abuse, or security incidents
5. SMS / Text Messaging
If you provide your mobile phone number and opt in to receive SMS or MMS messages from Freedom Payments University:
You consent to receive text messages related to your account, services, updates, and promotional communications (if applicable)
Message frequency varies
Message and data rates may apply
Consent to receive text messages is not a condition of purchase
Opt-Out: You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly.
Phone Number Use: We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Phone numbers are used only as described in this policy or as required by law.
6. Legal Basis for Processing (Where Applicable)
We process personal information based on one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests, provided those interests do not override your rights
7. Information Sharing and Disclosure
We may share your information only in the following circumstances:
Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, communications, payment processing), under confidentiality and data protection obligations
Business Transfers: In connection with a merger, acquisition, financing, or sale of assets
Legal Requirements: To comply with laws, regulations, court orders, or lawful requests by public authorities
Protection of Rights: To protect the rights, safety, or property of Freedom Payments University, our users, or others
With Your Consent: For any other purpose disclosed to you and agreed upon
We do not sell personal information.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
10. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Restrict or object to certain processing activities
Withdraw consent at any time
To exercise these rights, please contact us. We may require identity verification before fulfilling requests.
11. Analytics and Advertising
We may use third-party analytics services (such as Google Analytics) to understand website usage and improve performance. These services may use cookies or similar technologies.
You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
12. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: